Frequently asked questions

Maitri is a social connection platform for private 1-to-1 conversations. You can discover people, and creators who have joined, and talk with them on audio or video calls.

You can discover creators who have joined Maitri and start a private 1-to-1 audio or video call when they are available and the feature is supported. Maitri is not affiliated with Instagram or Meta. It does not sync Instagram accounts, access Instagram's private data, or place calls through Instagram. Not every creator is on Maitri.

No. Maitri is built for social connection and conversation, not as a dating service. There is no matching, swiping, or public feed of romantic profiles.

Download Maitri and follow the sign-in steps in the app. You will be asked for the details needed to create your account and profile. Sign-in may include a one-time code. Never share that code with anyone.

Open Home. You can look through people who are available to talk and choose someone you would like to connect with.

Yes. From Recent you can mark someone as a Favourite, so you can return to people you want to talk with again.

Yes. Maitri is currently offered on Android. Use the Google Play button when a store link is published. If the link is not ready yet, the download page says so. Download page

Use the Download Maitri button on this website. It opens the store listing when a link has been added. Until then, the download page explains that the store link is not published yet. Go to download

Yes. Maitri supports private 1-to-1 audio calls, with call controls, a timer, a balance check, and an entry in your call history.

Yes. Maitri supports private 1-to-1 video calls, with camera and microphone controls, a timer, a balance check, and an entry in your call history.

Maitri uses a recharge-based calling model. You add balance, choose someone to connect with, and start an audio or video call. Your balance is used according to the applicable calling rate. The rate that applies is the rate shown in the app for that call.

Open Profile in the app to view your balance and recharge. Payment methods and amounts are shown there. This website does not publish a price until it has been confirmed in configuration.

Calling rates are shown in the app before you connect. If a rate is also published on this website, it comes from the website configuration and can be updated. The rate shown in the app at the time of the call is the rate that applies.

Open Recent, find the person, and choose Block. Blocking is there so you can stop an unwanted connection. The confirmation steps and the exact effect are shown in the app.

Open Recent, find the person, and choose Report. Share what happened. You can also email support@maitriapp.com or use the contact page. Reports are designed to be reviewed. Maitri does not tolerate harassment or inappropriate behaviour. Contact support

You can request account deletion from the account deletion page. Email support@maitriapp.com or use the contact form, and do not send passwords or one-time codes. Some records may be kept where the law requires it. Account deletion

Email support@maitriapp.com. That is the only published support address. You can also use the contact form. Do not send passwords or one-time codes. Contact form

Open Profile to find your referral information and invite friends. Any benefit follows the current Maitri referral program and is shown in the app. This website does not publish a reward amount until it is confirmed.